FAQs & Policies
Below our some of our frequently asked questions. Have a question thats not listed on our FAQ? Email us at info@prittylittlestrandz.com
Standard shipping is 3-5 business days, not including holidays or weekends. WE DO NOT SHIP TO P.O BOXES. Also it is a MUST that your billing and
shipping address match. Make sure to enter the correct billing address
associated with your bank card or your order will not successfully process.
We do offer a return/exchange policy; However only returns on items that have
not been tampered with or opened are acceptable. Make sure to double check
the texture and lengths are the textures and lengths that you want. All items
must be sent back within 7 days. Items must be in their original packaging and
not opened. If items have been opened or tampered with, we will not be able to
complete the return.
You will receive your tracking # within 24hrs of your order. Your tracking # will be
sent to your email. Be sure to make sure you're checking your Spam folder if you don't see it in your inbox
Unfortunately, once payments are completed for orders, changes cannot be made.
First contact us about the return of the items (262)909-1509 or by email
info@prittylittlestrandz.com. When sending items back make sure to include your
Order # inside the packages along with reasons for the return on a note. You are
responsible for the shipping costs of return/exchange items.
Unable to find satisfactory answers ?
Email Us
